Privacy Policy

Lulu’s Couture Spa

Effective Date: 5/11/2025

Lulu’s Couture Spa is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, book services, or interact with us.

1. Information We Collect

We may collect the following personal information:

  1. Name, phone number, email address, and mailing address
  2. Appointment history, treatment notes, and service preferences
  3. Payment details (handled securely by third-party processors)
  4. Photos, if applicable and with your consent
  5. Communication preferences

2. How We Use Your Information

We use your information to:

  1. Manage bookings and provide services
  2. Send appointment confirmations and updates
  3. Deliver promotional offers and marketing communications (only if you opt in)
  4. Improve our services and customer experience
  5. Comply with legal and regulatory requirements

3. Information Sharing

We do not sell or rent your personal information. We may share it with:

  1. Service providers (e.g., payment processors, booking systems)
  2. Communication platforms for reminders and promotions
  3. Legal or regulatory authorities if required

4. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure servers, and restricted access.

5. Your Rights

You have the right to:

  1. Access, update, or delete your personal information
  2. Opt out of marketing communications at any time by following the unsubscribe link or replying "STOP" to SMS messages

6. Contact Us

For any questions or requests regarding your personal information or this policy, please contact us at:

Email: info@luluscouturespa.com

Phone:(570) 261-1047

Address: 958 Prescott Avenue, Scranton, PA 18510