This Policy explains what information we collect about you and what we do with it. We reserve the right to modify this Policy at any time, and we will notify you of any material changes to the Policy by posting the new Policy here and changing the “Effective Date” at the top. We may also use alternative methods to alert you to changes to the Policy. We encourage you to check this page periodically for any changes. By using or navigating the Site or any portion of the Site, you acknowledge that you have read, understand and agree to be bound by this Policy or any modified Policy as posted. If you do not agree to these terms, please do not use or visit the Site or any portion of the Site.
What information do we collect?
We collect personal information that you provide to us such as your name, e-mail address, street address and telephone number. We generally collect this personal information on our registration and order forms when you sign up to receive products or services from the Site. When you participate in special events such as contests and polls, you may be asked to provide your name, e-mail, telephone number and birth date. We may also collect information from our online surveys if you choose to participate, such as age, gender and income level.
If you choose to post messages, comments or other information in one of the public forums on our Site, we will maintain on the Site such information about you as you choose to disclose in your posting.
If you send us personal correspondence, such as emails or letters, we may collect such information into a file specific to you. We will maintain a record or notes of communications with you regarding your account.
How do we use your information?
We use your information in order to facilitate your viewing of our Site, to communicate with you, and to provide you with information about luluscouture.com, some of our partners and third party companies in which we think you may be interested. We also use this information to compile broad demographic and Site usage information about our users in general that does not contain anything that could be used to identify you personally.
luluscouture.com uses your e-mail address to contact you when necessary and to send periodic e-mail newsletters and promotional e-mails to you about services and products offered by us as well as by third party companies in which we think you may be interested.
We use IP addresses and anonymous demographic information to tailor your experiences at our Site by showing content in which we think you will be interested and displaying content according to your preferences. Anonymous demographic information is shared with advertisers and market researchers on an aggregate basis.
We use information collected to evaluate and improve our services. We may develop and use, in our sole discretion, consumer research, which may be based on your use of our services.
Personal information collected on and/or through the Site is stored and processed in the United States and by using the Site, you consent to any such transfer of information outside of your country to the United States.
Do we share the information we collect with third parties?
In some cases, we will share information we collect (including personal information and/or anonymous demographic information) with third party companies who may offer products or services in which we believe you may be interested. We also share this information with third parties with whom we partner to co-promote and administer sweepstakes and contests on our Site.
We may also share information we collect with third party service providers to manage certain aspects of the services we provide, such as maintaining our servers and processing or fulfilling orders for products and services you purchase through the Site.
We may also disclose your information in special cases if required to do so by law, court order or governmental authority or when we believe in good faith that disclosing this information is otherwise necessary or advisable, including, for instance, to identify, contact, or bring legal action against someone who may be causing injury to or interfering with the rights or property of luluscouture.com, another user or anyone else that could be harmed by such activities.
In the event of a change in ownership or a merger with, acquisition by, or sale of assets to, another entity, we reserve the right to transfer all user information collected in connection with the Site, including but not limited to email addresses, to a separate entity. luluscouture.com will notify you (via a posting on the Site or the Policy or via email (in our discretion)) of such a transfer, and you may choose to modify your registration information at that time. This means that if you are concerned about your personal data migrating to a new owner, you can deactivate your account.
Is the information submitted in public forums confidential?
No. The Site may offer chat rooms, forums, message boards and/or news groups to our users. Please remember that any information disclosed in these areas becomes public information. Accordingly, you should exercise caution when deciding to disclose your personal information in any public forum, and you do so at your own risk.
Yes. Cookies are pieces of information generated by web servers and stored on your computer for future access. The Site uses cookie technology to enhance your online experience by making it easier for you to navigate through our Site or to make a feature work better. Generally, cookies can be disabled at your discretion. However, you must accept cookies in order to navigate the Site.
Do we use web beacons?
Yes. Our Site may contain electronic images known as “web beacons” or single-pixel GIFs that allow us to count visitors to our Site and deliver co-branded services. Web beacons collect limited, non-personal information including cookie number, time and date of a page view and a description of the page on which the web beacon resides.
How secure is your information?
luluscouture.com takes reasonable precautions to maintain the security of any information obtained from and about you and to protect against the loss, misuse and alteration of information under our control. The personally identifiable information held by luluscouture.com is stored in a secure location behind a firewall with limited administrative access.
Does this Policy apply to any linked websites other than the Site?
No. The Site may contain links to other Internet sites, resources and sources of luluscouture.com. By clicking on any banner advertisement or other link, you will be redirected off the Site and to third party websites. luluscouture.com is not responsible for the privacy policies or content of such websites. You should make sure that you read and understand the privacy policies of these sites and direct any concerns regarding external links to the site administrator or webmaster of that third party website.
How do you unsubscribe from emails sent by luluscouture.com?
All e-mails you receive from us will include specific instructions on how to unsubscribe, and you may unsubscribe at any time. Additionally, we give you the following options for removing your information from our database:
(1) Send an email to firstname.lastname@example.org (please indicate that you would like to be unsubscribed from our emails);
Please note, however, you cannot opt out of receiving emails from us regarding your account and/or the status of an order.
How do you update/correct your information?
You may correct or update the personal information you have provided to luluscouture.com by sending us an email at email@example.com
Please note, however, that even if you update or remove your personal information from our live database, your data may be retained in our backup files and archives.